How broken is the official Housing NSW Mutual Exchange system?
It's hard to tell because it's virtually impossible to get a straight answer from HNSW.
Apart from having to wait nearly two years to get a response, the official Mutual Exchange system requires the tenant to forgo all privacy in order to participate in the program.
Draconian!!
Although this blog is a few years old now, many of the discussions and policies are still applicable. The original OurHouseSwap website where tenants could register their desire to swap has now been closed down.
Thursday, August 18, 2011
HNSW breaches tenant's privacy
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